You may have the best product or service in the world and the most committed and capable team imaginable; or you may be a star performer at the top of your game… but it can all come crashing down if you can’t communicate effectively between yourselves or to your customers.That’s why it’s imperative us business owners first set the standard for how we communicate internally and externally, then ensure everyone - from fellow owners / directors down - maintains those standards.The question is: how … [Read more...] about The guiding principles of effective communication
Archives for September 2019
If your business relies solely on you to get the work done, it can be argued you don’t have a business: you’re self-employed. While that sounds harsh, it simply boils down to how intrinsic you as the owner are to your business. While it can be challenging for us business owners to step back and let go, that’s precisely what we need to do. Yes, we can do the work – faster and better than anyone else – but that’s not the point. If you want to build something bigger than yourself, that doesn’t … [Read more...] about Did you buy a business or a job?